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YOUR KNOWLEDGE, IN THE CONVERSATION

Answers that start
with your documents.

Cuekoo's knowledge base gives an AI conversation copilot context from your own files. Upload documents, attach the base to an agent and use that agent to get relevant suggestions during a call or in chat.

Download for Windows Try the simulated demo

Desktop app for Windows and macOS. AI assistance needs an account and internet.

Company knowledge

A QUESTION IN THE CALL

How should we describe the pilot rollout?

SUGGESTED RESPONSE

Use the scope in the implementation guide as your starting point. Confirm the team, success criteria and next review with the client.

Implementation guide · Pilots
Illustrative example with sample documents and text, not a live answer or screenshot.

THE CONTEXT THAT MATTERS

More of what you know.
When you need to explain it.

A general AI assistant does not know your product policies, project decisions or resume. Pasting the same background into every question takes time and makes important details easy to miss.

Cuekoo prepares your documents ahead of the conversation and retrieves relevant text when the agent answers. When an answer uses a document, source references help you inspect the passage it drew on.

  • Bring the files you use

    Upload text-based PDFs, .docx, .pptx, Markdown and text files, or paste a note. Scanned documents need text extraction before you add them.

  • Give each agent context

    Keep a sales agent's product documents separate from an interview agent's resume. Attach the relevant knowledge bases before starting the session.

  • Check the source

    Source references can name the document and page or section. Open a source passage to check what the suggestion is based on.

FROM SETUP TO CONVERSATION

Bring your context.
Then start talking.

  1. Create a knowledge base

    Give a collection of related documents a name you can recognize.

  2. Add content

    Upload supported files or paste text, then wait for processing to finish.

  3. Attach it to an agent

    Choose the relevant knowledge bases in the agent's context settings.

  4. Ask and verify

    Start a session with that agent, ask a question and inspect any source references.

Live transcription, Auto answers and saved meetings depend on your plan and available usage. See current plans or follow the setup guides.

BEFORE YOUR FIRST CALL

Know what goes in.
Check what comes out.

No OCR, automatic website imports or repository sync is available. A citation identifies source material; it does not prove every claim in an answer. Documents and relevant excerpts are processed by server-side AI services, so this is not an offline or device-only knowledge base.

While transcription is on, audio streams to a speech-to-text provider. Tell the people on the call that you are using transcription and AI assistance, and obtain any required consent.

The overlay is hidden from supported screen capture. A camera or non-standard capture can still see it; do a test share with your setup.

Read the Privacy Policy

QUESTIONS, ANSWERED

Knowledge base
questions.

Which file types can I add to Cuekoo's knowledge base?

You can add text-based PDFs, Word .docx, PowerPoint .pptx, Markdown and .txt files, or paste text. Files can be up to 25 MB each. Older .doc and .ppt files need conversion, and scanned PDFs need text extraction because OCR is not supported.

Will Cuekoo always answer from my documents?

Relevant documents can inform an answer when their knowledge base is attached to the selected agent. Retrieval may miss a detail, and the model may still make mistakes. Check source references and do not treat a citation as verification of every statement.

Does the knowledge base stay only on my computer?

No. Knowledge documents are uploaded and processed on the server, and relevant text is sent to AI services to support answers. TeleCue's local notes and scripts are a separate feature and do not become AI knowledge automatically. See the Privacy Policy for details.

Can it suggest answers without manual prompting?

Assist is the default: it shows a detected question with Compose and Answer so you decide what happens next. Auto requests a suggested answer when a question is detected.

Auto answers are included in Free, Overlay, Pro and Max.

Which platforms does Cuekoo support?

Cuekoo is a desktop app for Windows 10 and 11 (64-bit) and macOS. Check the Download page for current installers and requirements. AI assistance needs an account and internet; the website demo is a simulation.

Where can I check pricing and availability?

The Free plan gives you 25 minutes of transcription and 50 AI answers to try Cuekoo, once per account and once per computer, with no card needed.

See the home page's pricing section for current plans, allowances and hour packs. Live transcription, Auto answers and saved meetings depend on your plan.

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